Instrument Support Engineer (m/f/d)

Instrument Support Engineer (m/f/d)

Informatik / Telekommunikation
  • Temporär - Vollzeit
  • Referenz : INT-041766
  • Teilen:


  • Region Zug
  • Art des Vertrags Temporär - Vollzeit
  • Tätigkeitssektor Informatik / Telekommunikation


As a preferred supplier for Roche Diagnostics Int Ltd in Rotkreuz, we are looking for an individual as

Instrument Support Engineer (m/f/d)

(contract for 12 months, with possible extension). Remote/Home Office: max. 20% home office.The earliest start date is within 3 months.


  • Technical expert and point of contact for our internal customers regarding service aspects
  • Installation and commissioning of instruments
  • Autonomous troubleshooting and logging of hardware and software issues
  • Deployment and servicing of various instruments and their configurations
  • Documentation according to quality standards
  • Support of global development trials

Erforderliches Profil

  • Min. Higher educational degree in technical engineering or life sciences discipline (e.g. Medical devices, Electronic/Automation, Mechatronics) or corresponding job experience including apprenticeship
  • Min. 3 - 5+ years experience as Service Engineer for (Lab)Instruments, preferably within the regulated environment
  • Know-how in hardware, software and IT-infrastructure as well as experience in servicing of diagnostics instruments
  • Min. 3 - 5+ years experience in resolution of technical problems in an interdisciplinary environments (laboratory, software, hardware, workflow)
  • Experience in and/or willingness to work in a highly regulated industry and in labs with biosafety levels S1 and S2
  • Fluency in German (spoken and written) and good business English (min. B2 Level)
  • Customer- and service-oriented, enthusiastic team player with good communication and collaboration skills, autonomous and proactive working style
  • Ability to communicate with different internal stakeholders, translate and understand their business needs

Application process

Interested? You can find more information here: Infopackage. Please apply via the "Bewerben" button below and answer all questions, otherwise we will be unable to process your application. Please upload your CV in English or German along with your degree certificate and latest reference letter.


  • Agentur GLOBAL RECRUITMENT - +41 44 266 50 25
  • Veröffentlicht am 15. März 2023
  • Berater-in Claudia Zah